Installation & After Sales Technical Support

Reefervan products are designed to be very "technician friendly", any mechanical AC or HVAC technician can easily service the reefer with minimum technical training required. 

Reefer products are easy to install and service and provide all the technical information and know how to install our insulation and reefer products.

 

Click on the tab's below to access "how to" install our insulation and reefer products. (Please note that some of the links below require authentication to access the information).

 

Replacement parts prices are lower in price than other well known manufactures and our reefer products are designed for ease of servicing.

If you require immediate technical assistance call

1888 445 4481 for all service support or email

 

sales@reefervan.net Thanks!

Insulation and Reefer Installation Video

Technical Support

Before calling Reefervan and if the Reefer is not operating correctly...  Check the following first.

 

 

Road Only Operation Reefer:

 

  1. Is the reefer cab command switched on with and set to the correct set point?

  2. Check that all cooling fans are operating in the cargo load area and in the reefer section on the roof. The reefer may not be operating due to a high or low pressure refrigerant fault issue. If the fans are operating and the compressor is not engaged there is a gas pressure issue. Later models have a red LED light on the relay box, if this light turns on and off regularly when operating this will indicate that there is a gas pressure issue and a technician must check the reefer operation.

  3. Check that the evaporator coil in the cargo area is not iced up, if it is defrost the coil otherwise the reefer may shut down due to low gas pressure in  the system.

  4. Check the fuses in the relay box (normally behind or between the driver’s seat). Snow or ice build up will cause fan fuse to blow 

  5. Check to see if there is refrigerant flowing through the sight glass in the evaporator section (between bulkhead and evaporator cooler)

 

Standby & Road Operation 110v:

 

  1. Carry out checks as per Road operation reefer.

  2. Is the electric mains power supply present (110v), has the mains circuit breaker tripped?

  3. Check that there is an adequate 20A power supply (Min) to operate the reefer

  4. Contact a Reefervan dealer for further assistance  

Locate an Installer:

USA & Canada Call:

1-888-445-4481

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